Scott and his team define what customer service should be. We had used their services in the past with an older model hot tub. Their response time was fast, their prices reasonable and their service wonderful. When it came time to buy a new hot tub we went right to Clearwater. They had great prices, quality products and just provided an overall great experience. The team that delivered our tub was kind and respectful and fast. Scott made sure to take us through the entire maintenance process and even called the next day to make sure that we weren’t having any problems! We LOVE our new Hot Springs hot tub and we are grateful for the care and service we received from ClearWater!