Here’s What Some of Our Customers Are Saying About Us!
Clearwater Swimming Pool Company takes great pride in delivering unparalleled customer service in all of our projects, ranging from building a unique pool and spa, to replacing the vinyl liner on an existing pool, to providing weekly maintenance and repair services. We hold our customers in high regard and we are always happy to hear your thoughts. We invite you to spend a few moments perusing our customer reviews to learn what some of our satisfied clients had to say about their experience with us.
With my fingers dipped into the swirling water at Clearwater’s Grange Fair tent, the salesman listened to my dream… Three years later, Scott called — his friendly manner still without a hint of sales pressure — to ask if it was time to help me choose the perfect hot tub to fit and complement my friend’s awesome two-tier deck and pavilion design. Yes, the HotSpring Envoy it is! Next, the need for an affordable unplanned hardscape with landscaping that would preserve my wishes for a barrier free zone around the hot tub, enhance my friend’s deck design, oh, and NOW please. Scott said, “Tim can handle that for you.” Doubtful anyone could see through the ongoing construction and mess in my backyard and visualize, let alone create, the serenity in my dream, I babbled, Tim listened and took a few measurements. Now they tease me because I cried when I first saw Tim’s design. Working within existing unchangeable parameters, Tim somehow captured all my abstract wishes in flagstone, sit-on stonewalls, stone steps to accommodate the downhill natural grade, a wading pool, a fire ring, and most importantly, a creek with the sound of a babbling brook. Then he took me shopping to help me find the perfect trees, shrubs and perennials. Caring, respectful men with rare listening skills and work ethic guided and assured me as they created a private setting exceeding my dream — “a little bit of heaven” in my backyard. That was in 2009 and they all still support me with maintenance issues. When the job is done, they stick around – they become extended family.
Scott and his team define what customer service should be. We had used their services in the past with an older model hot tub. Their response time was fast, their prices reasonable and their service wonderful. When it came time to buy a new hot tub we went right to Clearwater. They had great prices, quality products and just provided an overall great experience. The team that delivered our tub was kind and respectful and fast. Scott made sure to take us through the entire maintenance process and even called the next day to make sure that we weren’t having any problems! We LOVE our new Hot Springs hot tub and we are grateful for the care and service we received from ClearWater!
The men worked very hard to clean and refill our hot tub after 2 years of not being used. They cleaned an especially dirty cover very well with a lot of scrubbing. Best cleaning ever.
After researching all area options and talking to customers of the various builders, we chose Clearwater to build our in-ground pool and we believe we picked the best. They provided renderings of how the finished product would appear in our yard which allowed us to see, not just visualize, how the area would look upon completion. (Another vendor said we could hire someone for $200 to create those drawings.) Clearwater accommodated all of our requests for pool and equipment placement, size, shape, etc. Their crew of Dan, Henry, and Taylor led by Tim were fantastic. Very efficient, hard working, and they provided a quality product. The results were amazing and we couldn’t be happier with the outcome. We now have a showcase. The kids love our new pool!
Their people always go the extra mile. We’ve been very happy with their work.
Very helpful, kind and pleasant!!!
Staff is knowledgeable and help you with what ever you need
I highly recommend Clear water pools and Hot springs hot tubs. We have had two hot springs hot tubs sold to us by clear water pools and they have great customer service. They have been very attentive to any issues we have had and have gone above and beyond to make sure we were satisfied.